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The local customer service telephone number is You may also dial You may also SMS the help center.

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You may also follow vegas. Besides helping you know what the company is up to at all times, social media is also a useful communication tool. The refund policy for vegas. For instance, the company does not process refunds for show or attraction tickets. In the case of Tour No-shows, the company charges full fare.

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If you cancel your tour reservation within 48 hours, you will be charged in full. However, the money will reflect as a credit on your account, and you can utilize it within 12 months from the date of travel you had specified earlier. For this to happen, you must keep in touch with the company. The company only guarantees a full refund for cancellations made outside seven days from the date of the tour. Get Deal.

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Terms and Conditions. Their sportsbook offers a variety of sports you can bet on, plenty of different markets and betting options and a Cash Out feature.


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Among the many sports you can find here, the most popular sports include football, soccer, tennis, ice hockey, baseball, golf, tennis, motorsports, boxing, MMA, etc. Of course, there is live betting available for players, followed by numerous live betting options and props and a very modern and fast interface.

There is also a live streaming option for tennis matches available at the website. However, when it comes to their extraordinary customer service, you will probably be more interested in their extensive rewards program. You can become a part of the BetRivers loyalty program, or as it is officially called iRush Rewards, by registering on the website or signing up for the program at BetRivers land-based casino.

This loyalty program comes with many benefits, including free hotel accommodations, access to different VIP events, access to exclusive bonuses and promotions, etc.


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  • You can read all the necessary information about iRush Rewards on this page. BetRivers takes responsible gambling seriously, which is evident if you visit their responsible gambling section on the website. In this section, you can read about problem gambling and gambling addiction, receive contact information for organizations that can help you with this problem and use a set of tools to limit your playing time, deposit and spending. Of course, you can also self-suspend for a certain period of time from the BetRivers website if you are having gambling issues.

    You can find quite a bit of payment methods at BetRivers, both for depositing and withdrawing funds. Withdrawals take business days in most cases, except for the check by mail which can take up to two weeks to come. Also, if you use PayPal you will receive your fund within 24 hours, usually in less than an hour. Customer support at BetRivers is not the best out there.

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    First of all, they only provide email and live chat support, which means that there is no phone customer support available at the moment. Instead, they have working hours from AM until 2 AM.

    Live chat is probably the faster option of the two but you might want to check out the FAQ section on the website before you contact customer support since you may be able to find the needed information there. BetRivers has a mobile app for both Android and iOS. You can download the iOS app by going to the App Store and searching for the app. BetRivers app is modern in appearance, slick and intuitive. You can have the same user experience on the app as you would have on the website because you can access your account preferences, use all the payment options, play casino games, place live bets at any time, use the Cash Out feature, etc.

    You can do most of the thing here as you would do on the desktop version, including placing bets and playing casino games.

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    However, not all casino games can be accessed via mobile and that is basically the only major difference between mobile and desktop versions of the website. BetRivers is one of the best gambling operators in New Jersey and truly one of the most innovative companies in the industry. They follow modern online gambling and sports betting trends and they are always on the frontlines when something new arises. For example, the lack of phone customer support is one of the first things they need to change. They have many useful features like live betting, Cash Out feature and live streaming.

    In addition to this, they also have numerous banking options and a great mobile app for both iOS and Android.